30/30 Guarantee: Online Guarantee

30 Day Lowest Price Guarantee

You're guaranteed the lowest price from GuitarCenter.com. Period. If at any time within 30 days of your purchase from us, you find the identical item in stock and advertised by an authorized dealer at a price lower than what you paid, GuitarCenter.com will fully protect you. Simply call 1-866-498-7882 and after verification1, we'll gladly refund the difference.

30 Day Satisfaction Guarantee

Our goal is your total satisfaction. If you're not satisfied, neither are we. If for any reason you're not completely satisfied with your purchase2, simply return it in its original condition within 30 days (14 days on certain items3), and we'll give you a full refund. It's that simple. Just return it along with your receipt, manual and all original packaging for exchange or refund.

1. For Internet requests, please contact us at online support and have the competing website address (preferably the specific product page URL) included for our representative. We'll verify the online pricing and product description, brand name, availability, and relative price and product specifications. Due to manufacturer restrictions, some products are excluded from this guarantee. Please ask a sales representative for details or contact us at online support. Advertised items must be factory-sealed new product. Demo models, factory seconds, sale items, discontinued merchandise, and floor samples not included. Items must be advertised, and verifiable on the web or in a local or national paper, magazine, or catalog by an authorized dealer (you may be required to email or fax a copy of the competitor's offer). GuitarCenter.com will match combined or multiple offers at its sole discretion.

2. Due to certain legal and health restrictions, computer software (copyright legislation mandates no returns on opened software), books, videos, CDs, harmonicas, internal earphones, earplugs, and microphones are exempt from this policy. Computers, DJ cartridges and styli, fog fluid, cleaning products, opened strings, tubes are also exempt, as are any items special ordered from a manufacturer for a specific customer.

3. There is a 14-day return period on the following items: Recording devices - multitrack and mixdown, DJ mixers, turntables, and CD players, studio monitors, pro workstation keyboards, rackmount signal processors, fog machines and lighting effects. GuitarCenter.com only accepts returns made within the first 30 days from shipment (14 days on certain items3). Should you find it necessary to return any merchandise, it must be shipped within the specified guarantee period. Please follow the return instructions printed on the back of your invoice. All returned items must include a Return Authorization Number, be in the original packaging complete with the warranty card and owner's manual, and show no signs of wear or abuse; otherwise the return will either be refused or subject to a 15% restocking fee. Credit card order returns are issued a credit for purchase price. Refunds are made for product value only, excluding shipping and handling charges.

Please do not return merchandise to Guitar Center Retail Locations. Please call 866-498-7882 for a Return Authorization.